Our Policies

CANCELLATIONS AND REFUNDS

By registering for a class, workshop, special event or tutoring at Dallas Center for Photography you agree to the following terms and conditions: A copy of these terms will be included in your confirmation email. Multi-day and location workshops may have different Cancellation and Refund policies which will be detailed on the relevant page on the website.

Cancellations of classes and workshops by students:
Each class or workshop has a minimum and maximum number of students. Once a class is fully booked it stops others from booking those spots. If you can’t make a class and want to avoid cancellation penalties, you’re welcome to find someone to take your place.

Cancellation more than 21 days ahead of scheduled date:
100% refund minus a 10% processing fee

Cancellation from 8 – 20 days ahead of scheduled date:
50% refund -or- 100% credit toward another similar class within 3 months of cancellation date *

Cancellation from 3 – 7 days ahead of scheduled date:
No refund -or- 50% credit toward another similar class within 3 months of cancellation date *

No refund or credit for cancellations within 48 hours of start time of class or workshop.

* Rescheduling to another similar class or workshop is based on availability. If, after rescheduling, a student cancels the class again, there will be no refund of payment. If you purchase a discounted class series of individual classes and then cancel one or more classes in the series, the refund amount will be based on the actual amount paid for each class, not the higher individual class price. In the case of multi-day classes, the scheduled date refers to the first class of the series. Once a multi-day class has started there are no refunds for classes missed. Multi-day workshops may carry additional terms and conditions which will be detailed on the relevant page.

Cancellations of individual tutoring and small group instruction:
Tutoring or small group sessions must be completed within 6 months of purchase. After 6 months the sessions expire. If you need to reschedule, contact us ahead of time to set up another time. If you cancel less than 48 hours ahead of the scheduled date and time, we reserve the right to charge a $50 cancellation or rescheduling fee. Same day no shows are charged at 100% with no refund. If you purchase a package of tutoring hours at the discounted price and then request a partial refund the sessions used will be billed at the full alacarte rate to determine the refund amount. Any refunds of tutoring of small group instruction is subject to a 10% processing fee of the remaining value.

Cancellations by the Dallas Center for Photography:
We retain the right to cancel any class, workshop or other event. In case of such a cancellation by us we will issue a full refund within 3 business days of the cancellation date.

Gift certificate refunds:
Did the recipient of your gift really want cooking lessons instead of photography lessons? We can refund the full value of an unused gift certificate minus a 5% processing fee within 30 days of purchase. The refund amount can only go back to the original method of payment.

Cancellations and rescheduling for purchases using a gift certificate:
If you purchase a class or workshop using a gift certificate and can no longer attend, your cancellation will be subject to our standard cancellation policy. If you are eligible for a refund, the refund amount will be placed on another gift certificate. If you are eligible for a credit, you will be issued a coupon that is good towards another similar class within 3 months of cancellation date.*

* Rescheduling to another similar class or workshop is based on availability. If, after rescheduling, a student cancels the class again, there will be no refund of payment. If you purchase a discounted class series of individual classes and then cancel one or more classes in the series, the refund amount will be based on the actual amount paid for each class, not the higher individual class price. In the case of multi-day classes, the scheduled date refers to the first class of the series. Once a multi-day class has started there are no refunds for classes missed. Multi-day workshops may carry additional terms and conditions which will be detailed on the relevant page.

Studio and equipment rental:
Complete terms and conditions are part of the Rental Agreement. By paying for any studio or equipment rental services through this website you agree to the terms of the Rental Agreement.

Liability waiver:
The Dallas Center for Photography is located in a working professional photography studio. By registering for a class, workshop, special event or individual/small group instruction, students, attendees, their guests, representatives and family hereby agree that the Dallas Center for Photography and The Spot Studio, Inc. will not be held liable for any direct, indirect, incidental or consequential damage, injury or loss to person or possessions while on the studio premises or on location as part of a class, workshop, special event or individual instruction. Our complete liability waiver is contained in the Terms of Service.  (Cancellations and Refund terms revised 9-15-14)


PRIVACY POLICY

When your make a purchase or join the mailing list on The Dallas Center for Photography (DCP) website you will be asked for certain personal information. We are very careful with how that information is stored and used. In addition, unless your choose to browse our website anonymously, some non-personal information like browser type and operating system may also be captured. Our website also uses cookies for a better shopping cart experience. For full details, please read our complete Privacy Policy.


TERMS OF SERVICE

The Terms of Service (TOS) is that long document that appears on most websites but that few people ever read. It’s actually quite helpful and basically outlines the business relationship between the users and owners of a website. By using this site, you are accepting our TOS. You can review the entire agreement here.